As mentioned by Wila both the features are provided by VMware Tools. As you have tried installing VMware twice, still did not resolved you issue.
Try these steps:
1. In Windows 7, Click on start >> run
2. type appwiz.cpl in RUN
3. Uninstall VMware Tools
4. Shutdown Windows 7 completely
5. Now try uninstalling Fusion completely.
Follow the KB article to uninstall: http://kb.vmware.com/kb/1017838
6. Restart MAC
7. Re-install Fusion 5.0.2
8. In MAC Navigate to Documents folder and Virtual Machine folder
9. Double click Windows 7
10. If prompted Select upgrade
11. Once you see the windows 7 Destop click on Virtual Machine on MAC Toolbar, Select Install VMware Tools
12. Restart Windows 7
Hope this will resolve the issue.