I'm working as a technician at one of our customers who uses vCenter Protect and i have little to no experiance redarding Protect. A couple of months ago the updates apparently stopped installing on the servers.
Scans are scheduled and running every night. When in Protect looking at Results is says the scan was completed and the template was run. There is a number of patches for each server under the Total Patches Deployed-column. Still in the Results pane, selecting a server and choosing Deployment Summary it says that the patch was either Download and Scheduling successful or only Scheduling successful. If I click Query remote log information i gett the following errors:
| Item | Date | Results |
|---|---|---|
| Error | 2013-02-20 | Unable to remote schedule log at 02/20/2013 11:30. Please try refreshing again later. |
| Error | Overlappend I/O operation is in progress | |
| Scheduler Event Log Messages | No schedule log information |
However, patches are not in reality installed on any server. I log on to a server and navigate to C:\Windows\ProPatches\. The newest patch in the Patches-folder dates 2012-09-14. In the Install-folder there are .BAT-files created after each scan with .CFG- and .MAP-files. Last time a .HIS-file was created was 2012-11-01.
Patches can be installed if I run a manual scan and install immediately.
Looking at the template here are the following Deployment Actions:
| Before | During | After |
|---|---|---|
| Shut down SQL Server | Backup files for uninstall | |
| Warn connected machines | Quiet Mode | |
| Send Tracker status |
Pre-deployment Reboot-tab:
Never reboot before deployment
Post-deploy Reboot-tab:
Always reboot after deployment
Imediately after installation
Force action after (minutes) 10
Extend time-out up to the scheduled action time (increment in minutes) 5
Distribution Servers-tab:
Use Server by IP Range
After machine reboots and every 4, 8, 12, 24, and 48 hours afterwards
Used by-tab:
SQL Agent Policy
I have tried to re-install the agent on the server. In Protect I have ran Tools\Database maintenance, Help\Refresh Files and also Check for Program Updates.
Does anyone have any idea what's wrong or how I can get the updates installing?