dwjinbbca wrote: I had not previously checked the show processes for all users box. I did now. I do have a vmtoolsd running for SYSTEM but not a second one.
That is a problem and most likely at the root of the issue. Now we need to figure out why a second occurrence is not running.
In a Command Prompt try the following command and then see if there are two occurrences and if you can then DnD.
"C:\Program Files\VMware\VMware Tools\vmtoolsd.exe" -n vmusr
Note: If that doesn't work then try a Administrative Command Prompt.